FAQ
We offer two very small jar options for samples. In Craft & Hybrid, the 3/4oz jar is the perfect sample size. In the polyester/cosmetic glitters, we off...
Sat, Jul 6, 2019 at 1:01 PM
We do not offer printed catalogs. We add items so often that there is no way we could keep a catalog current. We do have some full color brochures available...
Sat, Jul 6, 2019 at 1:02 PM
If your order is over $100 and shipping to a US mainland state, your shipping is free!* Shipping offer is for UPS Ground Service only. If you choose to ...
Sat, Jul 6, 2019 at 1:03 PM
We can accept orders via fax, email or mail. The fastest and most accurate way to order is using our shopping cart, but if you feel more comfortable with an...
Sat, Jul 6, 2019 at 1:04 PM
We send shipment confirmations with tracking numbers each afternoon/evening. However, many of our customers have SPAM filters and sometimes those e-mail mes...
Sat, Jul 6, 2019 at 1:04 PM
When you checkout you will need to agree to our return policy by checking that you have read and agree. Please take time to read it. It is not legal mumbo-j...
Sat, Jul 6, 2019 at 1:06 PM
At this time we are not offering private labeling to most customers. If you would like to label our products as your own and want our labels left off, we ca...
Sat, Jul 6, 2019 at 1:09 PM
The tracking number in the email is a live link. Please click it and you will be shown package progress data. You will also see the tracking number on the ...
Sat, Jul 6, 2019 at 1:10 PM
The very best way to contact us is via e-mail or ticket done through the website Get Help portal. We check e-mail every few minutes throughout the day and w...
Sat, Jul 6, 2019 at 1:11 PM
We offer phone support Monday through Friday from 8am to 3pm (pacific). Phones are answered at our California office so be sure to keep that in mind when tr...
Sat, Jul 6, 2019 at 1:12 PM